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      Wellness Director Interview

      6 Mar 2024
      Anonymous interview candidate
      San Jose, CA
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 3 months. I interviewed at ClubSport (San Jose, CA) in Jan 2023

      Interview

      This review is specifically for one of their locations in the South Bay Area, CA: I applied for their vacant Wellness Director position a while back. It was a standard interview that lasted about an hour with the manager at the time and we had a great back-and-forth discussing the company's goals and how my past experiences could be an asset to their company. I left feeling confident that I did enough to earn a second interview and they expressed that I should be hearing from someone soon regarding next steps. I sent an email thanking them for his time, but did not receive a response back. Red Flag # 1: Two weeks go by and three additional check-in -mails with no response from the person I did the original interview with. However, to my surprise, I received a bounce-back email on my fourth check-in stating that the original manager that I did my first interview with no longer works for the company and to reach out to their replacement. I promptly sent an e-mail to the replacement explaining who I was, that I interviewed with the previous management a couple weeks ago, and that I was still interested in the position. They replied back the next day and we set up an in-person interview after the weekend . Great news right? Little did I know that this was the precursor to what would be the strangest, shadiest, and most unprofessional set of interviews I would ever be a part of. Red Flag # 2: Within the same email, I was told that I should be expecting a call from a member of their HR team (who was CC'd on the email thread; REMEMBER THIS FOR LATER) for an additional phone screening before our in-person interview. No time or date was provided or confirmed, just that I should "expect a call." Before I could confirm the details, my phone rings and the it was said member of HR is on the other line. Luckily, the interview was pretty standard, but they did ask quite a bit of probing questions like how much payroll info for the previous places that I managed. Other than that, it was a fairly basic phone interview and I thought that I provided thoughtful and professional answers to her questions. However, the HR team member did not think this way. How do I know this? Red Flag # 3: BECAUSE THEY ACCIDENTALLY RESPONDED TO THE EMAIL THREAD THAT MANAGEMENT PUT HER ON WITH ME! Five minutes after our interview, the HR team member hit "Reply All" on the email thread we were ALL in informing the member of management that I wasn't a "good fit due to my background but that I provided the with good information regarding personal training and group exercise" making me think that I was never really considered for the position and they were using me simply for benchmarking information. I was shocked that a ranking member of their HR department would actually commit a serious violation like this, but what makes it worse is that they attempted to "take back" the email using Google's "rescind e-mail" function. They then attempted to play it off like they meant to send me this feedback by sending another email stating, "that being said I have a lot of management and customer service experience." An epic blunder by their team. But the story is just getting started: Red Flag # 5: Five minutes later, I receive a call from said HR team member saying that they were "regretful that I received the emails" but that they just expressed "their opinion and that the management team has the final say in every hiring position." After this fiasco, I expected that my interview on Monday would get canceled, but to my surprise, yet ANOTHER Red Flag occurred: Red Flag # 6: I arrived for my in-person interview to learn that it was in fact going to be with 2 additional members of their team and span about 2+ hours in total. In addition, the HR team member that I had been speaking to also wanted to meet. Was any of this relayed to me before my scheduled interview? OF COURSE NOT. The HR member’s interview was less of an interview and more of a “hey, we cool?” They even tried to spin this by saying “how lucky I was to receive this ‘candid’ feedback that other applicants never received.” However, despite all of this, I left the interviews feeling like I made a very good impression on their staff and was told that I should expect an email soon regarding "next steps." That email never came. Red Flag # 7: 2 weeks later, management replied that they had a "massive flood" and had to put a pause on their interview process. It's been radio silence ever since. Has the position been filled? Was I no longer being considered? Did they just decide to just move forward without hiring a Wellness Director? These are questions that I will never know. 2+ months of my time and effort wasted at a company that clearly does not value or respect the time of their candidates. I witnessed some of the most unprofessional, rude, incompetent and negligent behavior by any company and that was just as a CANDIDATE. DO NOT WORK HERE!

      Interview questions [1]

      Question 1

      What was the compensation structure of the employees you managed in your previous jobs?
      Answer question