interviewed for CSM winter 2026. I realized wasnt a good fit and happy i wasn't selected i got the impression as soon as the camera came on they were not interested. One of the managers who joined the call appeared to be looking at memes of gifs because he was giggling and typing the entire i found this extremely unproffessional. It was clear it was not giggles to anything being said in the interview.
Other Customer Success Manager interview reviews for Cloudtalk
I applied through a recruiter. The process took 4 weeks. I interviewed at Cloudtalk in Jul 2024
Interview
4 meetings:
- introduction with hiring manager
- meeting with the head of the Customer Success department
- Presentation of two Case studies
- cultural call with HR and People department.
Interview questions [1]
Question 1
- QBR case study
- Price increase communication strategy case study
I applied through an employee referral. The process took 4 weeks. I interviewed at Cloudtalk (Florianópolis, Santa Catarina) in Jan 2024
Interview
The Interview Process was a great experience. It was very organized and all the next steps were well aligned so I would know what to expect. Also everyone I met in the interviews during the hiring process was very kind and passing a great cultural vibe from the company. It was a long process but I see that as a great point because I feel they were really looking for the right person for the position. They were not just hiring, they were finding the new contributor for the company.