ClockShark interview questions

The first round was conducted using zoom. When I was still waiting to join the zoom video call, the person doing the interview was 10 minutes late. She simply inquires about my interests and preferred apps. What is your understanding of Clocksharkl? Etc. Even if you have experience in customer service, I suppose they'll only choose those with certain hobbies they like. They judge you by your cover, not your skills and experience. I'm not attempting to offend, but if you research their organization on LinkedIn and look at the individuals in the same role- Customer Support, you could even wonder why you weren't chosen but someone with practically no experience did. The worst and most awkward interview experience ever.  It's good that I had several interviews that week since I eventually got a position with the State of California, so even if the interview process was easy, make sure you have other jobs lined up because they will literally hire anyone they think has "cool hobbies."

I submitted an application for the position of a customer service representative. When you submit an application, (HR) will most likely contact you through email to ask whether you'd want to continue and set up a 15–30 minute screening via Zoom. (Please note that this is not an interview.) Because zoom wouldn't let me in until she gave her permission, I'm assuming she was a few minutes late. The screening was informal; they just wanted to get to know you! I was told that if I made it through the preliminary interview, I would meet the manager of Clockshark for the formal one. Nevertheless, despite my extensive relevant and customer service expertise and Bachelor's degree, I failed to even make it beyond the screening process, which disappointed me.  Wishing luck to everyone who applies. It appears they are only selective about who they want working for them, even if you have experience.