The interview was mainly a discussion of the case study and it was pretty straight-forward. They wanted to understand the reasoning behind the answers to the questions and were testing my reasoning. They asked the typical interview questions about dealing with frustrated clients etc.

I made it through the first two steps in the interview process -- 1st was resume screening, and the 2nd was an initial "interview". This only consisted of one question that was a recorded video that was submitted via a third party system. I had zero communication with anybody from the company, and their rejection email was a little odd. Not a negative experience, just a weird one with no actual human communication. Make of that what you will.