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Dear Applicant,
I appreciate you taking the time to provide feedback on your experience.
I could not agree with you more- the job market is strained and scams make it difficult to distinguish a real opportunity. I am very sorry to hear that your experience with us added to that stress.
I understand that we ask for a lot of upfront trust from our candidates.
It looks like we did not meet the mark on reciprocating that trust by the lapse in communication.
While that does not meet our service standards, it is purely driven by the volume of applications we receive every day.
As a candidate, communication lapses are frustrating, and I would love the opportunity to chat more about your experience- for your peace of mind and to ensure that we close this gap immediately and further improve our applicant experience.
Again, I'd like to thank you for your feedback, and hope to connect with you soon.
Jennifer Biegemeier
SVP, Director of All Things People