I applied online. The process took 1 week. I interviewed at Citizens (Barrington, NH) in May 2022
Interview
This is my first job in my career path that has involved finances. Each and every person I spoke with was friendly, helpful, and speedy! Within a day I received a call to schedule a phone interview later in the week. After the phone call (James Hoch was extremely personable and kind), later that day I was able to schedule an in-person meeting. There I spoke with Jonelle Colbath (who, again, was wonderful). That interview was on Tuesday, and one day later, I received an offer. I am truly amazed and feeling so grateful to everyone I have spoke with through each step of the process. Both James and Jonelle made me feel seen and heard.
Interview questions [1]
Question 1
Q: Was there ever a time at a previous position where you had been assigned a task, and something else came up? If yes, what was it, and how did you handle it?
Thanks for leaving a review! It's great to hear the recruiters you spoke with made you feel so comfortable and heard! We're glad you decided to join our team and can't wait to see all you accomplish!
First you have to complete an online assessment, that once completed is valid for 6 months. If you passed the assessment they schedule an in-person interview at the branch where they ask questions about your education and experiences , to tell about yourself, also role play where you need to respond using the STAR method and its also good to do a little bit of research about the bank and the credit cards they offer.
Interview questions [1]
Question 1
Tell me about a difficult situation you had at your previous job and how did you handle it?
There were 2 interview processes which included one over the phone that asked generic questions and the other in person with the branch manager. Very smooth process and heard back within a week.
Interview questions [1]
Question 1
Customer service experience, what would I do in a difficult situation
I applied online. I interviewed at Citizens (York, PA) in Aug 2023
Interview
The interview process was hard for a teller position that wasn’t anything special. The interview was a bit rude. I was professionally dressed and have a degree in business yet she was short in wording and never got a call or email after.
Interview questions [1]
Question 1
What is a SPECIFIC situation where you mitigated risk?
