I applied online. The process took 2 weeks. I interviewed at Citizens (Boston, MA) in Feb 2022
Interview
The interview process was great, everyone I spoke with was very nice and welcoming. The team was thorough and informative while discussing the position. Overall it was just a great experience.
Thanks for leaving a review! We're so glad you had such a great experience and found our recruiters to be nice and welcoming, we're thrilled to have you!
Positive experience
Average interview
Application
I interviewed at Citizens (Philadelphia, PA)
Interview
First you have to complete an online assessment, that once completed is valid for 6 months. If you passed the assessment they schedule an in-person interview at the branch where they ask questions about your education and experiences , to tell about yourself, also role play where you need to respond using the STAR method and its also good to do a little bit of research about the bank and the credit cards they offer.
Interview questions [1]
Question 1
Tell me about a difficult situation you had at your previous job and how did you handle it?
There were 2 interview processes which included one over the phone that asked generic questions and the other in person with the branch manager. Very smooth process and heard back within a week.
Interview questions [1]
Question 1
Customer service experience, what would I do in a difficult situation
I applied online. I interviewed at Citizens (York, PA) in Aug 2023
Interview
The interview process was hard for a teller position that wasn’t anything special. The interview was a bit rude. I was professionally dressed and have a degree in business yet she was short in wording and never got a call or email after.
Interview questions [1]
Question 1
What is a SPECIFIC situation where you mitigated risk?