I applied online. The process took 4 days. I interviewed at Citizen (UK) in Feb 2025
Interview
The process was an initial informal 20 minute introduction to the role with hiring manager via Teams, mainly outlining the post, organisation, team and recruitment process and a very quick 'talk me through your CV' at the end (which felt a bit rushed given the time allocated). If successfully shortlisted this was then followed by a panel interview with competency-based questions.
Selection of competency based questions.
Questions around past experience and how your experience will tie in with the role.
Fairly easy process - the people interviewing you make you feel at ease.
Interview questions [1]
Question 1
Name a time you dealt with a tricky customer and what did you do to help resolve this?
I applied online. I interviewed at Citizen (UK) (Solihull, England) in Dec 2023
Interview
There were 9 questions, I answered each one to the best of my knowledge, both interviewees where warm and welcoming and made me feel at ease. I was given time to answer the questions and was able to go back over any answers I felt I may have waffled too much on.