Long, tedious but not hard. I had an in person interview with different department employees. I then had to job shadow for 3 hours. This consisted of me just sitting there watching the employees take phone calls for 3 hours (unpaid). I found this to be slightly over the top for a receptionist position. Overall, the interviews were not hard and everyone was really nice and it was very conversational in tone. The shadowing was the only thing I was not a big fan of.