I applied in-person. The process took 1 week. I interviewed at Chipotle (Los Angeles, CA) in Feb 2018
Interview
Schedule an appointment through the phone. Then you meet at the scheduled time and date. It will be conduct in the store you applied at. Two managers will be asking your questions.
Interview questions [1]
Question 1
What is customer service mean to you? What does it entail?
Easy, straight forward questions. Started as a group interview and ended up being offered the job along with 2 other people. It was very casual and no pressure. Interviewer was friendly.
Interview questions [1]
Question 1
Explain a time when you handled an upset customer?
Asked questions about what positions work best for you, why you want to work there, what makes you a good fit there, where you see yourself in 5 years. Very simple and open to answer any questions I had
I applied online. I interviewed at Chipotle (Los Angeles, CA) in May 2026
Interview
Very brief, was only asked a few questions. I felt a decision about not hiring me was made before the interviewer even sat down. I suspect the interviewer was not accustomed to interviewing and may actually only standing in for a manager that was not working that day