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      Chewy

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      Customer Service Representative Interview

      7 Jul 2017
      Anonymous employee
      Dania Beach, FL
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at Chewy (Dania Beach, FL) in Jun 2017

      Interview

      I had a interview on June 28th 2017. My interviewer was Brian, he was amazing I was super nervous but he insured me that everything was going to be okay. He let me know that if I was to get it that he'll send me a background check link and that I'll hear from him by the end of Wednesday night which was the day that I interviewed. He sent me the link to do a background check within 20 minutes of me walking out his office. He was so caring and so intelligent and so amazing and just so outgoing it made me feel like chewy is the place that I wanted to be. The background check took 7 business days, I got a response this morning which is Friday July 7th 2017 letting me know that I start my training on Monday. I had a very great experience with the whole interviewing and hiring process it was absolutely amazing and I hope everyone has the same experiences I did. Good luck on the job search.

      Interview questions [3]

      Question 1

      what made you apply to chewy
      Answer question

      Question 2

      where do you see yourself going with this company
      Answer question

      Question 3

      tell me a little bit about yourself
      Answer question
      5

      Other Customer Service Representative interview reviews for Chewy

      Customer Service Representative Interview

      16 Apr 2026
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview

      Application

      I interviewed at Chewy

      Interview

      Very unorganized and unprofessional. For the amount they’re severely underpaying people, they should be honored that anyone bothered to apply. One of the worst interview experiences I’ve ever had, even in this job market. Will do everything they can to lowball you.

      Customer Service Representative Interview

      15 Oct 2025
      Anonymous interview candidate
      Dallas, TX
      Declined offer
      Neutral experience
      Average interview

      Application

      I applied online. I interviewed at Chewy (Dallas, TX) in Oct 2025

      Interview

      OTP interview. Smooth process overall, but the interviewer was somewhat rude/short. I decided to pass up on the job due to the interview experience. I was honestly surprised that I was offered a job based on the initial interaction.

      Interview questions [1]

      Question 1

      They are interested in applicants with extensive experience.
      Answer question
      1

      Customer Service Representative Interview

      4 Sept 2025
      Anonymous interview candidate
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. I interviewed at Chewy

      Interview

      I was sent an email stating they wanted to move forward and would receive an assessment in a different email. The assessment never came. I reached out to a contact there, and a few hours later, I got a generic rejection email. I guess this is a blessing in disguise, as they didn't even bother to explain their disorganized process, and why they sent the want to move forward email in the first place. Hiring doesn't seem to know what they are doing.
      3