I applied online. The process took 2 weeks. I interviewed at Chase (Long Beach, CA) in Apr 2013
Interview
Quick process, called in for an interview. Branch and Assistant Manager conduct it. Ask you basic questions such as "why chase?". Also, the "have you ever dealt with a difficult customers" etc. Tips of advice, wear a blue button up shirt or blouse! Also, emphasize your experience with cash and customer service.
Interview questions [1]
Question 1
How does customer service look, hear and feel like?
A face-to-face over the computer. The first interview was great and I went on to the second interview. I did not get the position and of course they do not say why.
Interview questions [1]
Question 1
Describe a time you had to adapt to a changing or complex environment at work. 1.) the situation, 2.) your actions, 3.) the outcome.
The interview process was easy. There were 2 interviews before I was hired and the onboarding process was a breeze. I did have to go do a drug test and a background check which was a little time consuming
It was ok and could have been better. Not sure if I got the job or not. Seems like they were in a rush to pick someone. I think there’s better jobs out there.