I applied online. The process took 2 weeks. I interviewed at Charles Schwab (Los Angeles, CA) in Oct 2025
Interview
Very focused on customer service skills, prepare to answer with STAR method for each answer. Brianna did a phone screening for me, she was very nice but some questions I did not expect. Prepare many scenarios about customer service. Definitely take notes because first half she goes over more specific details about the internship.
Interview questions [1]
Question 1
Why branch network internship specifically?
Describe to me a time you sold a service or product, and tell me how you evaluated how much they liked it.
Tell me about a time you went above and beyond for someone.
