The interview process for a retail management position was surprisingly drawn out—four rounds over the course of a month. Throughout these conversations, it became apparent that there was a lack of alignment among the team regarding the company’s direction. Despite Catbird’s 20-year history, the original vision of the brand seems to have faded. The company now feels more like it’s shifting toward a big-box retailer model with a stronger focus on fashion trends rather than fine jewelry. At 20+ years in business, the Catbird brand is barely recognizable and is run like a start up. There were also several internal red flags: noticeable cuts to payroll, reportedly high turnover, and an overall sense of instability. While the brand itself has name recognition, it seems to be undergoing an identity shift that may not align with everyone’s expectations—especially for those looking for long-term growth or management-level stability. That said, for individuals seeking entry-level experience in the jewelry industry, Catbird could be a solid starting point. If your interest is in fine jewelry and customer service I would advise to look elsewhere.