Glassdoor users rated their interview experience at Catalyst (Hong Kong) as 100% positive with a difficulty rating score of 3 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Customer Service Representative and rated their interviews as the hardest, whereas interviews for Customer Service Representative and roles were rated as the easiest.
Initial interview with HR then one week later an interview with manager, following that a final interview with a senior manager. Process was well organised and professional as well as challenging. A lot of time was spent on understanding my previous challenges
Interview questions [1]
Question 1
What does good customer service mean to you
How would previous colleagues describe you
Really great and relaxed interview. Got to meet the team and visit the team which gave me a sense of what it would be like to work for them. Overall a good experience.