I applied in-person. The process took 3 days. I interviewed at Carlson Marketing (Sydney) in Jan 2011
Interview
Explaining work history, standard interview questions such as strengths and weaknesses. Providing a response to different types of calls that may come in to the centre. Giving feedback on previous employers and reasons for leaving. Stating how skills learnt in previous roles will help you in the role you are applying for and ask questions about the company that you are unsure about.
Interview questions [1]
Question 1
How would you deal with a caller that was complaining about not having received an order that was promised to them by a specific date?