I applied through a recruiter. I interviewed at Carloans 365
Interview
One interview with a woman in HR and the complaints manager, in person, at their old office in Trafford. Spoke about the team and the company structure, how the complaints team is structured, and the salary roadmap.
The process:
The whole process felt very structured but also human. It started with a quick application review — I heard back within a few days.
First, I had a 30-minute intro call with the recruiter. Very friendly, mostly about my background and what I was looking for.
Then came the technical/skills round. In my case, it was a [case study/coding task/structured interview], focused on real-life scenarios, not theoretical puzzles. They were more interested in my thought process than getting everything “perfect.”
After that, I spoke with a few people from the team — one was a manager, another was a peer. These conversations were casual but insightful. It was clear they cared about culture fit and collaboration.
A couple of days later, I got a response — no ghosting! Even though I did get an offer, they sent thoughtful feedback and were super professional.
Interview process was straight forward. A qualifying call with a really nice internal recruiter followed by a in person interview. The director was really nice, conducted the interview smoothly, discussed by background and experience then gave me more details about the company, role and commission structure.