Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Capsule

      Is this your company?

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: Capsule reviews | Capsule jobs | Capsule salaries | Capsule benefits
      Capsule interviewsCapsule Customer Service Representative interviewsCapsule interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Indeed, Inc. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Indeed, Inc.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Customer Service Representative Interview

      12 Sept 2023
      Anonymous employee
      New York, NY
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Capsule (New York, NY)

      Interview

      It consisted of just one phone call interview. They asked me about my past employment, and my interest in the company. It was quick and they hired me on the spot!

      Interview questions [1]

      Question 1

      Are you comfortable speaking on the phone?
      Answer question

      Other Customer Service Representative interview reviews for Capsule

      Customer Service Representative Interview

      27 Sept 2021
      Anonymous interview candidate
      New York, NY
      Declined offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Capsule (New York, NY)

      Interview

      Got a phone interview first. The person I spoke to was nice and we had a good rapport. She brought me in to meet with 2 other managers. One was nice. He asked straightforward questions and listened to what I was saying. The second manager who interviewed me was super aggressive. He spoke for almost 20 solid minutes and made me listen to his entire employment background and every time I tried to jump in he steamrolled me. Interview at your own risk.

      Interview questions [1]

      Question 1

      Tell me about a time you went above and beyond for a customer.
      Answer question

      Account Manager Interview

      3 Apr 2019
      Anonymous interview candidate
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. I interviewed at Capsule

      Interview

      I only made it through the phone interview which is fine. When I applied online, I heard within a few days about the phone interview. I would say the interview was easy. The only difficult part was that it was hard to hear the interviewer. It sounded like he was in a steel factory and there was a lot of beeping and crashing sounds.

      Interview questions [1]

      Question 1

      Tell me about yourself.
      Answer question