I applied online. The process took 3 months. I interviewed at Capita (Lancaster, England) in Feb 2019
Interview
Online application submission followed by a phone interview. Phone interview lasted about 20 minutes and was competancy based. Got through it and is now waiting on assessment center. The whole process takes around 3 months
Interview questions [1]
Question 1
Tell us about a time when you had to use creativity to solve a problem.