I applied online. I interviewed at CVS Health (San Antonio, TX) in Aug 2021
Interview
CVS is a company full of knowledgeable Team Members and interviewing supervisors i appreciate the opportunity to have been able to apply and get a interview and have the awesome experience i did i couldn’t have asked to be a part of a wholesome company
Interview questions [1]
Question 1
how would you de escalate a call of an angry customer?
Interview process was not that bad. STAR questions. Did have 2 people there as well. Just general interview questions to get to know you and how you handle situations and scenarios. They also do pay attention to you speak as well
Interview questions [1]
Question 1
Describe a time when you had to handle a difficult call
I applied online. I interviewed at CVS Health (Richmond, VA) in Mar 2026
Interview
The interview process was very personable. The interviewer made me feel comfortable and gave good feedback throughout the interview. The interview was a good conversation, not a question/answer session. I appreciated the interaction.
Very formal with questions about customer care. Don’t need to have a medical background to apply. An interview with multiple managers makes the interview flow better and they ask different questions
