I applied online. The process took 1 day. I interviewed at CVS Health (Phoenix, AZ) in Feb 2012
Interview
Began with a phone interview. The HR person was pleasant to speak with. We just discussed my background. Was invited for a one to one interview the next day. The in-person interview was with an experienced account manager who followed a script. The interview consisted of a description of the job and then some background and situational questions.
Interview questions [1]
Question 1
Tell me about a time that you analyzed data and made a decision based on your analysis.
Interview process was not that bad. STAR questions. Did have 2 people there as well. Just general interview questions to get to know you and how you handle situations and scenarios. They also do pay attention to you speak as well
Interview questions [1]
Question 1
Describe a time when you had to handle a difficult call
Very formal with questions about customer care. Don’t need to have a medical background to apply. An interview with multiple managers makes the interview flow better and they ask different questions
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Application
I applied online. I interviewed at CVS Health (Richmond, VA) in Mar 2026
Interview
The interview process was very personable. The interviewer made me feel comfortable and gave good feedback throughout the interview. The interview was a good conversation, not a question/answer session. I appreciated the interaction.
