I applied in-person. The process took 1+ week. I interviewed at CSAA Insurance Group, a AAA Insurer (Colorado Springs, CO)
Interview
Applied online, took a virtual assessment, had an over the phone interview and then was invited to meet in the center for a panel interview. Everything went very well! They told me I would hear back from them by Friday - didn’t hear anything so I followed up. The recruiter said I would hear by Tuesday or sooner - didn’t hear anything. Received an email late Tuesday afternoon that she would call me the following day. All that waiting to be told they are moving forward with another candidate. They also had NO feedback for me. The supervisors that interviewed me were very unprofessional and dressed unprofessionally as well - chuck Taylor’s and Nike’s. Maybe I dodged a bullet with this one. Very disappointed with my experience.
Interview questions [1]
Question 1
Is it more important to keep company policy or make the customer happy?
I interviewed at CSAA Insurance Group, a AAA Insurer (Lubbock, TX)
Interview
Direct questions of my last employment roles and reasons for leaving. Seemed understanding of my reasons due to my reasons for leaving were due to TPA lack of contracts and layoffs.
Interview questions [1]
Question 1
Requested details of my last 5 employment roles and explain why I left
I applied online. The process took 1 week. I interviewed at CSAA Insurance Group, a AAA Insurer (Walnut Creek, CA) in Nov 2025
Interview
Super quick and easy with actual humans involved. Quite a bit of testing but 2 interviews and a call the next day offering me the job. Fastest interview process I’ve had in a while.
I interviewed at CSAA Insurance Group, a AAA Insurer (Arizona City, AZ)
Interview
Was cut off during interview. Didnt feel seen or heard they just basically looked at me like I was weird. No type of interaction to get to know me. Just the STAR questions.
Interview questions [1]
Question 1
How would you describe a conflict you had with a customer