there are 2 stages in the process which are initial screening with hr manager and interview with branch manager. it usually takes around one month for the whole process and
Accepted offer
Positive experience
Easy interview
Application
I applied online. I interviewed at CIBC (Moncton, NB) in Mar 2008
Interview
Easy job interview process if you have a know connection with the company, questions such as previous problem solving skills used and minor sales experience. The big question relates to problem solving and the ability to learn how to manage customers accounts in a timely an professional manner
Interview questions [1]
Question 1
What you do to resolve such a problem. Customer has no money in account but wants to withdraw 100 dollors today
I applied through a recruiter. The process took 2 months. I interviewed at CIBC (Scarborough, ON) in Aug 2016
Interview
I applied online, did a phone interview with HR, and HR recommended my resume to the branch level, I received a call from a manager for a face-to-face interview. There were two managers. Interview experience was ok overall. They just really concerned about if you can work for them longer and language that you speak based on the location of the branch.
Interview questions [1]
Question 1
Tell me about CSR duties
Worked as team and achieved a goal, what did you contribute?
Deal with angry customer
Work under pressure
Short term goal: 1 year, 3 years, 5 years
Relevant skills to this role
apply online, submit your resume,after couple days or even week, get email confirm the interview date, 1 phone call, 1 interview with 2 manager. after 1 week get a phone call tell you the result
Interview questions [1]
Question 1
if i m a customer come in, and how would you introduce the visa card to me .