I applied through a recruiter. The process took 5 days. I interviewed at CARVANA (Headquarters, AZ) in Nov 2016
Interview
Process was very smooth. Applied online after being contacted by a recruiter on LinkedIn. Was called the next day for a phone interview, and was offered a in person interview the following week. Received a call about 30 minutes after the interview and was offered the position, and of course I accepted. Everything was great, wonderful environment!
Interview questions [1]
Question 1
Tell be about a time when you had to deal with a difficult customer? How did you resolve it?
I applied online. The process took 1 week. I interviewed at CARVANA (Tempe, AZ) in Oct 2024
Interview
Contacted via text on the interview process, and information was not clear on the interview process. Was not sure whom I was texting, and when I asked for a name, the individual did not provide a name so assumed I was texting chatbots. Texts claimed I would be interviewing in person with 2 hiring managers, however, after the interview ended with the 2 hiring managers ended up interviewing a separate time with higher-ups with a total of 4 people and for a total of an hour for the combined two interviews. Maybe this process didn't apply to everyone, but I did not appreciate the under-communication.
Interview questions [1]
Question 1
Why Carvana
How would you handle a tough customer
Walk me through your work experience
Quick and Easy! The process took 2 weeks which was great! Interviewing should not take more then that as some companies will go as long as 2 months. Very happy with the process.
I applied online. I interviewed at CARVANA (Macon, GA)
Interview
Straight forward, use STAR to answer any questions and be yourself. They basically ask about previous customer service experience and how you handle different situations. This position is on the road driving a truck so make sure you are comfortable with that.
Interview questions [1]
Question 1
How have you handled a difficult customer experience?