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Thank you for your feedback. We regret that your experience did not meet your expectations and would like to clarify a few points.
During the interview, we noticed that you were not fully prepared, and we suggested rescheduling to give you time to better prepare and return when you felt more confident. Our goal was to offer a fair opportunity to demonstrate your skills, and we are sorry if this was perceived differently.
We did receive your follow-up email, where you acknowledged the situation and expressed your appreciation for the professionalism of the process. Unfortunately, due to a technical issue, your email was mistakenly filtered into our spam folder, and we only became aware of it after your review was posted. We sincerely apologize for any frustration this may have caused.
We take feedback seriously to continually improve. We wish you the best in your future endeavors.