I applied online. The process took 1 week. I interviewed at Burlington Labs (Boston, MA) in Jun 2016
Interview
Despite a brief hiccup in scheduling the phone call, they were pleasant and informative. Told me about the company's history and culture; we had a nice chat about my past experience. They then informed me that the job had significant travel requirements, which was NOT in the job listing and was a deal breaker...
I applied through an employee referral. The process took 2 weeks. I interviewed at Burlington Labs (Burlington, VT) in Oct 2015
Interview
First, I had a phone interview which the interviewer was very kind and asked general questions about why I wanted to work there and what the role entailed. Didn't get into too much information with the phone interview.
Next, I was asked to meet with a panel of 3 people from HR and the manager from the Middlebury office.
Third, I was asked to come in for another round of interviews which was the final round before deciding on the candidate for the position. The third interview was with the COO and the two ladies from HR.
Interview questions [1]
Question 1
(THESE WERE QUESTIONS FROM THE SKILLS ASSESSMENT QUESTIONNAIRE)
1. A client comes in for a UA and during the collection process they begin to rant & rave negatively about their counselor and all of the things they don’t like about them. How would you handle this situation?
2. A client comes into the restroom to complete a UA and they become upset and refuse to remove their coat and any belongings in their pockets when you ask them to. How would you handle this situation?
3. A client is in the restroom and it’s very obvious to you as the collector that they are attempting to tamper with the test. Without knowing our policy, would you confront this person? If so, how would you confront the client?
In the interview I was asked very basic questions during all three interviews although asked a few more in the in person interviews about my employment history, why I wanted to work there, what I know about Burlington Labs, what my favorite thing would be about working at Burlington Labs, etc.
