First stage: phone interview Second stage: video meeting Second stage took about 4 hours to complete. I had opportunity to meet the retail director/ store manager and assistant store manager. The interview was separate into three different topic, Good for role, Good for Browns and Good for growth. Everyone was very nice throughout the whole process, it really put me in ease and I was able to share my experiences and thoughts with them. But please be prepared, I did get asked many detailed questions, so make sure you know what you have done in your previous jobs.