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      Broadridge

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      Client Service Representative Interview

      19 Aug 2024
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 5 months. I interviewed at Broadridge

      Interview

      There are three rounds of interviews. The first was with someone from HR to complete an initial screen. The second was with my would-be manager. The third was with members of the team.

      Interview questions [1]

      Question 1

      How does your background align with business needs?
      Answer question

      Other Client Service Representative interview reviews for Broadridge

      Client Service Representative Interview

      1 Mar 2022
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Broadridge in Mar 2021

      Interview

      There were two steps in the virtual interview process. The first was with the team lead while the second interview was with the head of the team. Each round of interviews was roughly 30 minutes.

      Interview questions [1]

      Question 1

      How does your past experience prepare you for this position?
      Answer question
      2

      Client Service Representative Interview

      12 Dec 2020
      Anonymous interview candidate
      London, England
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 3 months. I interviewed at Broadridge (London, England) in Sept 2020

      Interview

      3 stages of interviews, all done online. The first interview was with a senior member of the team where the discussion was more role-focused. The second interview was with the Director which was more about expectations, team dynamic and past industry experience. The third interview was with the HR manager which involved a conversation about the company, my CV and any questions I had. The overall interview experience was good, however what really let it down was the extremely poor communication. I only found out I didn’t get the job, by emailing the recruitment coordinator multiple times, 3 months after applying. Every reply gave an excuse as to why I hadn’t heard anything yet and I kept being told to wait “a few more weeks until the Hiring Team make their decision”. I would have appreciated it more if I wasn’t given false hope each time I received a response and instead told that I didn’t get get the job. Frankly, after having 3 interviews the least I would have expected would be an email or call to tell me I was unsuccessful once the Hiring Team had made their decision. Instead, I had to find out myself by contacting them. Such a waste of my time.

      Interview questions [1]

      Question 1

      Give me an example of a challenge you faced in your job and how you dealt with it?
      Answer question