I applied online. The process took 2 weeks. I interviewed at Brilliant Earth in Aug 2020
Interview
I went through the phone screening and had a video chat interview. The hiring team was friendly and made me feel comfortable. Except standard customer service-related questions. Overall it was a positive experience.
Interview questions [1]
Question 1
How have you handled a situation where a customer was not happy? Where do you see yourself in 5 years?