I applied online. The process took 1 day. I interviewed at Brighter Image Lab (Fort Worth, TX) in Aug 2022
Interview
This company is AGIST ! They discriminate against people who are in their 20s and only hire old people then wonder why these people aren't up to date with the industry standard. I was very shocked to learn that "nobody else submitted a portfolio" besides me. Which I found very odd, because this line of work ALWAYS requires portfolio to be considered everywhere else. He started hyping me up saying how good my work is and how it was "so smart" that I submitted a portfolio with all my work and how the previous interviewees did not show any portfolio or work. Here is where it got weird. He began trying to figure out what High School I went to on my resume. Despite knowing that I have bachelors degree and an associates degree! So why would I put any information about my High School? Why does it matter? As other interviwers have mentioned, its because he is agist and is trying to use your high school years to try to figure out how old you are. This is highly illegal and he knows it because he even said it himself. "I am not supposed to ask how old you are" Then don't ask? He said he was "skeptical of young people" and think they won't commit to the job. I am not even that young am in my late 20s and my age is where most people have their careers. The fact that nobody that had this job previously had portfolios is very telling. It means that this company hires people who are old because they are "more committed" or "more experienced" but with this line of work you need young people because we are the ones up to date with industry. The older employees are leaving the job because they are not. Worst part is he actually told me that he would have an offer ready by tomorrow or the day after. A week goes by and not a word from the company.
Interview questions [1]
Question 1
"What High School did you go to?" "When did you graduate High School?" "I am not supposed to ask this but how old are you?" "How much many do you want to make?"
I applied online. The process took 1 week. I interviewed at Brighter Image Lab (Fort Worth, TX) in Mar 2023
Interview
I wish I had read these reviews first. I had an in-person interview at the Fort Worth office. I sat in the waiting room at least 30 minutes. He came in wearing headphones and read over my resume. This had to be the first time he was looking at my resume. He also had not looked at my portfolio (website). He told me my previous experience was not enough. I worked at a printing company. He told me this was the opposite of computers, that my experience actually did more bad than good. Went on about jpegs and pdfs. It's not that big of a deal man. To be clear, I also have experience in web and app design. He was unimpressed with the programs I used. He told me that my portfolio being a Wix program was "embarrassing." Wordpress on the otherhand, was okay. He mocked me for using Adobe Creative Suite for design and said I should just be able to code responsive design outright. He told me most of the people who sit in my chair are young guys who can code then asked why he should hire me. I told him I'm a designer, not a developer. He asked for suggestions on his website. I told him he needs to trim the text and make it easier to read, and an overall brighter aesthetic. He got defensive and said his website makes $6 million a year. He talked about how evil dentists are. He used condescending words and phrases, "kid," "just between us girls," etc. He asked when I graduated high school, calculated my age in front of me and asked if I still lived at home. Who asks that? At the end, he said if they wanted to work with me, I'd get an email, but if not, he "couldn't make it happen." The guy is very proud of his accomplishments. Please go read the "about" page on his website. His name is Bil and he named his company Brighter Image Lab (after himself).
Interview questions [1]
Question 1
Most of these guys are in their 20s and can code; why should I hire you? Have you ever built a website from scratch? What programs? Why would you design before building a website- you should just code it. (?!) Why would you use Adobe XD? Where did you grow up? When did you graduate high school? Do you still live with your parents? What do your mother and father do professionally?
I applied online. The process took 1 day. I interviewed at Brighter Image Lab in Jan 2022
Interview
While I did feel super uncomfortable waiting in the back room for a while, it was fine honestly. Time management may not be their top quality considering how late the owner came into the interview to start it after I got there.
Interview itself was pretty relaxed feeling. Owner asked question of how much I’m looking to make which, while technically is not legal or ethical to ask, I answered anyways.
He does talk a lot about himself and tries to give someone a sad sob story about the previous person before you to make you feel sympathy for him and the company.
Also id love to point out how u professional and annoying it is to send out a message saying that “oh we love you background, can you come in for an interview?” And then have absolutely no one look at your portfolio, even the owner. You’re giving people false hope and wasting their time.
I can believe there is high turnover in here because of the owner in all honesty from the reviews I have read.
