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      Braze

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      Related searches: Braze reviews | Braze jobs | Braze salaries | Braze benefits
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      Customer Success Manager Interview

      8 Dec 2017
      Anonymous interview candidate
      Declined offer
      Negative experience
      Difficult interview

      Application

      I applied through other source. The process took 5 weeks. I interviewed at Braze

      Interview

      -too many repetitive phone screens -LONG and slow process -waste of time interviewing for a company that clearly doesn't value the candidate's time Highlight of the entire experience is the "case study" that's actually a sales pitch that requires a talk track voice recording, written essay and slide deck. All of this is expected before being considered to interview on-site. For the amount of hoops candidates are expected to jump through you would think it's to interview for being president of the USA.

      Interview questions [1]

      Question 1

      Before we continue our first phone screen and although recruiters aren't involved in compensation, what is the range youre looking for just so I can write it down?
      1 Answer
      9

      Other Customer Success Manager interview reviews for Braze

      Customer Success Manager Interview

      28 May 2026
      Anonymous interview candidate
      No offer
      Positive experience
      Difficult interview

      Application

      I interviewed at Braze

      Interview

      Very positive. Lots of information provided to help with the interview process and incentives to show gratitude for the time it takes to interview. Everyone I spoke to was very friendly, it seems like a great place to work

      Interview questions [1]

      Question 1

      Why do you want to work at Braze?
      Answer question

      Customer Success Manager Interview

      1 Oct 2025
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview

      Application

      I interviewed at Braze

      Interview

      Screening call with the recruiter, easy take home assessment, 3x rounds with Customer Success Directors. Everyone I spoke with was nice, but I got rejected with an automated email providing no feedback. Considering they are not a big company, they should consider providing feedback to applicants to avoid ruining the application experience

      Interview questions [1]

      Question 1

      Behavioral questions on different situations
      Answer question
      2

      Customer Success Manager Interview

      25 Aug 2025
      Anonymous interview candidate
      Chicago, IL
      No offer
      Positive experience
      Average interview

      Application

      I applied through a recruiter. The process took 2 weeks. I interviewed at Braze (Chicago, IL) in Aug 2025

      Interview

      This was a standard tech interview with a recruiter, then managerial interview with a hiring manager. Followed by a decision. The process was relatively simple and straightforward. The interviewers were prompt and polite

      Interview questions [1]

      Question 1

      They asked about previous work experience and about key learnings i took from my previous position.
      Answer question
      1

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