I applied online. The process took 5 days. I interviewed at Books-A-Million (Columbia, SC) in Jan 2015
Interview
The interview was very impersonal. Three to four candidates were interviewed at a time. No one was ever given a chance to truly show what they were capable of and it is possible some good candidates were not considered due to this. Plus, it made some of the candidates nervous when you have one person with only several months of customer service experience up against another candidate with five or more years under their belt.
It was a quick phone call and was very easy, casual conversation. Questions focused on background and interest in working at the store and knowledge of stock management. I also went in person to discuss further.
Know about books. Don't wear jeans. Store has closed so you probably won't get hired here now. Expect to be asked about sales skills and customer service skills and literacy skills.