I applied online. I interviewed at Booking.com (Barcelona) in Feb 2018
Interview
Multiple choice tests in native language, English and psychology. Questions in video roll play. If you pass that then a 20 min. phone interview. If you pass that then a 3 and a half h assessment day with company info, same kind of language tests. A group test to see if you are a leader alpha, underdog or in between. In my case we should make a list of equipment we should use on the moon. The group should agree with the prioritys on the list. If you passed that you get interviewed by 2 team leaders who might only have got a year of experience in HR. I advice you not to answer in details. Answer directly as if you were writing a tweet. Then a roll play situation. I advice you to be friendly but take control over the situation even though you will be working in a service department.
I applied online. The process took 2 weeks. I interviewed at Booking.com
Interview
Disrespectful interview process. After passing the language test online, I was invited to an interview. When the time for the interview came, the first thing that the recruiter told me was that the position had already been filled and they wouldn't be conducting an interview, but they would take my details down for future opportunities. I had spent a great deal of time preparing for the interview and it wouldn't have been difficult for them to send an email or voicemail to let me know in advance that the position had already been filled. I found it extremely disrespectful. There is no need to be so blasé about how you treat people. I don't think they stopped for one minute to think about the time investment I had made for that interview. If that is how they treat interviewees then I would be very wary of how they treat their employees.
Interview questions [1]
Question 1
What experience I have, where I live etc - they told me it wasn't a real interview since they had already hired who they wanted.
the interview process starts with a phone interview that lasts about 30 mins, informal to get to know you but make sure to make an impression, do your research on the company. then an in person panel interview + tour of the facility. they will also give you an assignment which you have to pass, and depending on what language you speak, an assignment to make sure you're fluent as well. whole process took a pretty long time, about a month.
Interview questions [1]
Question 1
describe a conflict you've had with a coworker and how you overcame it
I applied online. I interviewed at Booking.com (Tourcoing)
Interview
The interview process started with a short phone call about 30 min in order to get to know about my interest in the position and I got an invitation for the onsite interview.
The onsite interview consisted in an English assessment and an individual interview with a Manager and/or Team leader.
Interview questions [1]
Question 1
Tell us an example of a problem solving case with an angry customer.
What are the qualities needed for good customer service?