The interview process was laid-back, casual, and quite friendly. The manager was interested in my prior experience and skills as a barista, as well as accessing my ability to navigate challenging customer interactions.
Interview questions [1]
Question 1
How do deescalate a situation regarding an unsatisfied customer?
you go to the location and the GM is the responsible to interview you, then second round is with a district manager and then you are in if accepted. After that if you want to keep growing
Interview questions [1]
Question 1
A time where I had to handle a difficult situation
First round interview with HR. Neutral experience during with basic questions asked around work experience, behavioral scenarios, and qualifications. Did not hear any follow ups on next steps despite them saying there would be more rounds.