I applied online. The process took 2 weeks. I interviewed at Bloomberg
Interview
The process was quick. One phone interview with HR→Team Leaders→GCUS Manager.
I heard that they now added another screening process to see your logic/group discussion. etc
The interview was quiet average be prepared for both languages you are applying for.
Interview questions [1]
Question 1
What is a good and great customer service?
When is a time you provided a great customer service?
Why GCUS?
What did you do in college?
What motivates you?
Mainly about the customer service. Also they switch languages to see your language skills.
1. Applied online
2. Plum assessment
3. Language assessment
4. HR phone interview
5. Prep session
6. Phone call
7. Super day - different interviewers plus written language assessment.
8. Interview with senior management
I’m still in the process.
Interview questions [1]
Question 1
Typical tell about yourself, difficult client experience, why Bloomberg, why customer support, who are Bloomberg’s clients, etc.
STUDY the company.
I applied online. The process took 3 weeks. I interviewed at Bloomberg (London, England) in Feb 2019
Interview
30 min shadowing an employee doing her work and signing nda, 30 min competency based questions about myself and my prior experiences in handling situations, 30 min role play on simulating customer support situations
Company sent an invitation for a Pre-recorded video interview, this is the standard. However later they decided to conduct a phone interview instead. They called it he same day. It took 30 min.
Interview questions [1]
Question 1
Started with introduction from both parts. Then he went to my experience, what is a good citometria service to me and asked an example when I exceed expectations. Second part was about Bloomberg, its competitors, products and values. Third and final part was about the role I was applying and my fit tô it. Then he open to questions. Advice: Do Your Research!!