9y
Hi,
Thank you for taking the time to write about your experience. We were happy to hear that you had a good experience interviewing at Square but were really disappointed to read about your experience with your recruiter— definitely not cool, and we're really sorry. We'll discuss your feedback with the team immediately. We will work to make sure that future recruiters are more responsive and consistent with updates. Last year, we implemented a candidate experience survey and we are using those results and Glassdoor feedback to continuously improve our candidate experience. Again, we're very sorry about the confusing situation. At Square, we are always striving to provide the best candidate experience possible and your post will help us improve the process. Thank you for sharing.
Best,
The Square Talent Team