I completed an initial interview with the recruiter, then was asked to apply online and go through their full application process, which felt unnecessarily repetitive.
My interview with the hiring manager was disappointing. She took the call from a conference, appeared distracted, and frequently turned her camera on and off without explanation. It didn’t feel like I had her full attention.
After the interview, I was told I needed to complete an additional test to demonstrate how I would support clients. Despite doing research, the assessment required a level of product knowledge that isn’t realistic for someone who hasn’t been trained on the platform.
I waited three weeks for feedback, and when I finally heard back, I was told “they” felt I didn’t do enough research. There was only one interviewer, and I had brought up multiple points about the company, so the feedback didn’t align with the actual conversation.
Ultimately, the experience made it clear this wasn’t the right fit. If this is how potential candidates are treated, I can only imagine how internal communication and support might look. After further research, it appears this role has remained open for some time, which may reflect ongoing issues with the hiring process.