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      Top companies for "Compensation and Benefits" near you

      avatar
      Grafana Labs
      4.1★Compensation and benefits

      Customer Success Manager (CSM) Interview

      17 Nov 2020
      Anonymous interview candidate
      Declined offer
      Negative experience
      Average interview

      Application

      I applied online. I interviewed at BetterUp

      Interview

      The recruiter I dealt with was fine, but the process is incredibly drawn out, slow, and the cherry on top is a completely unnecessary 5th interview with a cofounder. It's a 250 person company at time of this review and someone from CSuite is involved in every final candidates process. This isn't cool, its a red flag. They also failed to inspire me. The org reeks of micromanagement and control issues stemming from the top. Didn't take the offer, it was good from a salary standpoint, but there are too many red flags with the people and culture of being overworked within the organization. They'll not dispel it either -- multiple employees at different levels confirmed they like their coworkers but struggled with long hours and lack of connection due to it being remote-first.

      Interview questions [1]

      Question 1

      What would you do if money wasn't a worry?
      Answer question
      8
      avatar
      BetterUp response
      4y
      We're so sorry to hear that you had a negative experience interviewing with BetterUp. Thank you so much for sharing your thoughts, we take this seriously and will work to ensure that we are always putting our best foot forward for all candidates.