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      Customer Service Associate Interview

      26 Aug 2014
      Anonymous interview candidate
      Wichita, KS
      No offer
      Neutral experience
      Easy interview

      Application

      I applied through a recruiter. The process took 1 week. I interviewed at Best Buy (Wichita, KS) in Aug 2014

      Interview

      The general manager emailed me saying she had seen my resume on Indeed.com, asking me for an interview. I said yes, and got a phone call from an assistant manager on Saturday afternoon. Who calls on a Saturday? I had the interview Wednesday of the same week. He said I would be interviewing with the GM and that he put it on her calendar, but when I got there she was at lunch. So I interviewed with yet another assistant manager, who didn't even work in the customer service section. He didn't seem particularly interested in having to do an interview. He asked the list of questions off his sheet and wrote a lot of what I said. He really didn't ask any follow up questions or give much feedback. The whole thing lasted maybe 10 minutes. He said that they had 3 more interviews that day to do and that I would get an email. I did a couple days later informing me of my rejection. Questions were basic, like Why Best Buy? and Tell me about an upset customer and how you dealt with it.

      Interview questions [1]

      Question 1

      Tell me about an upset customer and how you dealt with it.
      Answer question
      1

      Other Customer Service Associate interview reviews for Best Buy

      Customer Service Associate Interview

      7 Jun 2026
      Anonymous employee
      Bethlehem, PA
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Best Buy (Bethlehem, PA)

      Interview

      Two interviews questions were standard interview questions. I would do it again the process was about what you should expect but management staff was also agreeable to answering questions. Benefits were explained in a way that made sense and salary negotiation was fair.

      Interview questions [1]

      Question 1

      Why do you want to work at Bestbuy
      Answer question

      Customer Service Associate Interview

      25 Dec 2024
      Anonymous interview candidate
      Richmond Hill, ON
      No offer
      Neutral experience
      Average interview

      Application

      The process took 2 weeks. I interviewed at Best Buy (Richmond Hill, ON)

      Interview

      There were two interviews, the first one was with one manager via Zoom and the second was in person with one supervisor and a store manager. The first interview consists of very basic questions, such as "Why do you want to work at Best Buy", and "What is your availability?"

      Interview questions [1]

      Question 1

      How do you manage a situation when you believe you cannot finish the task before the deadline?
      Answer question

      Customer Service Associate Interview

      10 Jan 2022
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Best Buy

      Interview

      It was open, honest, and not too long of a process. It's appreciated if you are enthusiastic about working in a team environment, and about growth with the company as a whole.

      Interview questions [1]

      Question 1

      Why do you want to work here?
      Answer question