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      Barclays

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      Customer Service Interview

      11 Oct 2024
      Anonymous employee
      Liverpool, NY
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Barclays (Liverpool, NY) in Sept 2024

      Interview

      it was quick and easy very friendly not much to worry about be prepared though and we will see how things turn around u should hear of them a few days after

      Interview questions [1]

      Question 1

      what does empathy mean to you in customer service
      Answer question

      Other Customer Service interview reviews for Barclays

      Customer Service Interview

      4 Jan 2025
      Anonymous interview candidate
      Sunderland, North East England, England
      Declined offer
      Neutral experience
      Average interview

      Application

      I interviewed at Barclays (Sunderland, North East England, England)

      Interview

      Very long, consisted of 3 stages, the initial giving of your cv, then interview questions where you are required to video yourself answering the questions. If you pass both of those you then go to a zoom interview.

      Interview questions [1]

      Question 1

      When was their a situation that you had to resolve the issue yourself.
      Answer question

      Customer Services Interview

      9 Feb 2024
      Anonymous interview candidate
      Christchurch, England
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at Barclays (Christchurch, England)

      Interview

      Great experience, received reminders and I was made feel comfortable. Friendly approach felt like I was chatting with long time friends friends really. Nothing else to add. Great experience, received reminders and I was made feel comfortable. Friendly approach felt like I was chatting with long time friends friends really. Nothing else to add.

      Interview questions [1]

      Question 1

      How I previously handled a difficult customer
      Answer question
      3