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      Barclays

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      Client Service Executive Interview

      17 Jan 2021
      Anonymous employee
      Glasgow, Scotland

      Other Client Service Executive interview reviews for Barclays

      Client Service Executive Interview

      28 Jun 2018
      Anonymous interview candidate
      No offer
      Negative experience
      Easy interview
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Barclays (Glasgow, Scotland)

      Interview

      Competency based questions and then a task to review some info and present your response. This role description had been very vague however I found out that it is a call centre job. I did well at the interview but didn’t actually want to work in a call centre so it wasn’t the right fit for me in the end. I would always recommend asking what a usual day is like for the position so you have more of an idea about what the job involves day to day and without the jargon that you can find in the job description.

      Interview questions [1]

      Question 1

      They had my CV in front of them so we’re using it to go through and help with heir questions at the end of the interview. I would make sure you’ve looked through the CV you submitted and make sure you’re familiar with it and able to say if there have been any changes since you applied.
      Answer question
      1

      Application

      The process took 1+ week. I interviewed at Barclays

      Interview

      Completed a online application form. Then was asked to complete 2 online tests. The first one was a situational judgement test and the other was a general ability test. After a few days I got a call from HR telling me that I had passed the online tests and my cv matches what they are looking for. Therefore I would get a call from the hiring manager to arrange a face to face interview. Then for some reason, I few days later i get a email saying “After reviewing your CV and online assessments we felt that your skills and experience were not the best fit for this particular role. “ I never leave a bad review but this was actually a very poor attitude shown by Barclays.

      Interview questions [1]

      Question 1

      What is your salary expectation for this particular role ?
      Answer question
      1
      avatar
      Barclays response
      7y
      I am really sorry to hear of your experience. this should not have happened. Apologies on our behalf. As the feedback is anonymous I cannot investigate your situation however i will pass on your feedback to the team as this is not the positive experience we aim for our candidates.

      Client Service Executive Interview

      22 Dec 2013
      Anonymous employee
      London, England
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Barclays (London, England) in Mar 2010

      Interview

      Skills test to hit bench mark for interview Competency interview questions based around call centre and servicing skills Soft skills mean a lot, as well as previous experience Reviewing the Barclays values Examples of scenarios to Barclays Values What do you know about Barclays? Previous experience within Business or Corporate Banking

      Interview questions [1]

      Question 1

      Show an example where you went the extra mile for a client?
      1 Answer
      11