I applied online. The process took 2 weeks. I interviewed at Bannatyne Group (Stratford-upon-Avon, England) in Jul 2023
Interview
Relaxed, chatty, informal, around 5/6 questions with question time for me to ask something at the end. Included a tour of the building which was nice. I had mine with the assistant general manager and front of house manager
I was interviewed by two members of staff. They introduced themselves, then asked me to introduce myself, including my previous work or study. I was then asked several questions, mostly about how I would handle different elements of the job, and why I want to work there. The interview was concluded with questions about availability and if I had any long-term plans.
Interview questions [1]
Question 1
What would you do if the phone was ringing, a member was waiting to check in, and a colleague needed urgent help?