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      BambooHR

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      Customer Success Manager Interview

      23 Feb 2022
      Anonymous interview candidate
      Salt Lake City, UT
      No offer
      Positive experience
      Average interview

      Application

      The process took 4 weeks. I interviewed at BambooHR (Salt Lake City, UT) in Jul 2021

      Interview

      Fluid Interview Process, although did take a little longer than anticipated. Took about a month in total, but the recruiter was always keeping me in the loop with any changes

      Interview questions [1]

      Question 1

      Mostly about company culture/fit. A few questions were about past experiences and "what if..." questions
      Answer question

      Other Customer Success Manager interview reviews for BambooHR

      Customer Success Manager Interview

      11 Sept 2024
      Anonymous employee
      Draper, UT
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. The process took 2 weeks. I interviewed at BambooHR (Draper, UT) in Jul 2024

      Interview

      Starts with a phone interview, then you’ll have an interview with a manger in the department and then an interview with a director. I felt like the process was pretty smooth. I did like that they sent you the questions they were going to ask you so you could review the questions before hand. This helped with a lot of nerves and I could do my best in the interview

      Interview questions [1]

      Question 1

      When dealing with a difficult customer, how do you respond to them?
      1 Answer
      avatar
      BambooHR response
      1y
      Thank you for leaving us a review here on your interview experience with us! I love to see that you had a good one that resulted in you joining our team. Welcome aboard!

      Customer Success Manager Interview

      8 Mar 2023
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied online. I interviewed at BambooHR in Jun 2022

      Interview

      Poor communication, online interview with zero interaction with a person.Excel related knowledge, and zero personable skills observed. I responded that I am confident in my ability to learn and disappointed they didn't care to get to know me as a person

      Interview questions [1]

      Question 1

      Excel related knowledge, and zero personable skills observed.
      1 Answer
      avatar
      BambooHR response
      3y
      Hi. Thank you so much for sharing your experience with us during your interview. We want all of our candidates to feel like they enjoyed the process, whether or not they end up joining us. Clearly we can do better and we are committed to that. We will take this feedback into account as we review the interview process for these roles moving forward to ensure it has the right balance of personal interaction with the team. -Brandon

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