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      Backcountry

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      Related searches: Backcountry reviews | Backcountry jobs | Backcountry salaries | Backcountry benefits
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      Customer Service Supervisor Interview

      2 Jun 2014
      Anonymous interview candidate
      Salt Lake City, UT
      No offer
      Negative experience
      Easy interview

      Application

      I applied in-person. The process took 2 weeks. I interviewed at Backcountry (Salt Lake City, UT) in Nov 2013

      Interview

      The process was quick because it was internal. I applied for the job and then maybe a week or so later I had an interview. The interview itself was fairly easy, just typical questions of "What would you do in this situation?" and "How would you fix this situation?" followed by general chatter. Afterwards, I was told that I would be informed of the outcome within a week. What I got was not the position, but the same response I had heard from several previous interviews, "Keep up what you're doing! You're doing great!". I later found out that they gave this position to a fellow whom had numerous issues with his work quality, while at the same time quite a few employees were laid off who were actually good and needed at their jobs.

      Interview questions [1]

      Question 1

      The only real difficult question asked was "How would you change the stats in the call center?" I guess they didn't like my answer of "Change them from sales oriented to service oriented."
      Answer question
      1

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