I applied online. The process took 4 weeks. I interviewed at AutoZone (Ceres, CA) in Jun 2020
Interview
Phone interview then in person interview with basic questions about car maintenance. Question included what parts would you sell to a person that needs an oil change. Also what prior experience I've had in customer service.
Interview questions [1]
Question 1
what parts would you sell to a person that needs an oil change
Asked to come in to location and did a basic interview. Manager conducted interview and started the hiring process right away. Then had to do training for about a week. Sat at the computer for days completing training exams.
Just basic questions like tell me about yourself, your experience, skills, and qualities. How would I upsell or recommend additional products to a customer? Friendly. Was offered a job and accepted at the end.
Interview questions [1]
Question 1
If a customer is buying spark plugs, what else can you offer to help them complete the job?
The interview was in person, I was interviewed by the supervisor of the store. It was a quick interview, the main theme of the interview is to see how much knowledge you have in the automobile department
Interview questions [1]
Question 1
What items do you need to perform an oil change, do you know how to perform an soul change