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      Australia Post

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      Australia Post interviewsAustralia Post Inbound Customer Service Consultant interviewsAustralia Post interview


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      Inbound Customer Service Consultant Interview

      19 Aug 2024
      Anonymous interview candidate
      Richmond, Victoria

      Other Inbound Customer Service Consultant interview reviews for Australia Post

      Inbound Customer Service Consultant Interview

      16 Oct 2021
      Anonymous employee
      Melbourne
      Accepted offer
      No offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Australia Post (Richmond, Victoria) in Aug 2024

      Interview

      First round online assessment. Second round phone interview( asking behavioural questions best to answer in STAR method). It went well I'm waiting for the update on my resume hopefully they give it tomorrow

      Interview questions [1]

      Question 1

      What motivated to apply for the job
      Answer question
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at Australia Post (Melbourne) in Oct 2021

      Interview

      Filled out an online application, followed by a short assessment. Had an online interview with two AusPost employees, where we ran through my motivation, my work history and my experience with different systems. We then had a scenario based activity using the STAR format.

      Interview questions [1]

      Question 1

      How comfortable are you with different computer systems?
      1 Answer
      1

      Inbound Customer Service Consultant Interview

      12 Oct 2020
      Anonymous employee
      Adelaide
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at Australia Post (Adelaide) in Oct 2020

      Interview

      So far I have done the on line assessment. Pretty basic question and very quick to complete. I had a response requesting time for a phone interview with in a couple of hours.

      Interview questions [1]

      Question 1

      short video with example of how you dealt with a irate customer, short typed answer on how you dealt with a conflict in the work place, why you would be want to work for Australia post and a couple of questions on the price of stamps and how much id you need for police clearance (which you get from the website).
      Answer question