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      Augusta Health

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      Patient Access Specialist Interview

      26 Jun 2020
      Anonymous interview candidate
      Fishersville, VA

      Other Patient Access Specialist interview reviews for Augusta Health

      Patient Access Specialist Interview

      2 Sept 2025
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview
      No offer
      Neutral experience
      Difficult interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Augusta Health (Fishersville, VA) in Jun 2020

      Interview

      Applied, and then was called in to get in an interview a couple weeks later. The phone call was about 45 minutes long and explained all the open positions in their department discussed my options, my hours, and what I was looking for. The in person interview was scheduled for a couple days later and it involved being interviewed by several people and being observed by others. They asked very extensive questions about experiences, and criticisms, and very hard interview questions in my opinion. It was a very intimidating interview. Had a follow up interview a couple days later

      Interview questions [9]

      Question 1

      what do you know about medicare?
      Answer question

      Question 2

      what do you know about medicaid?
      Answer question

      Question 3

      can you have both Medicare and Medicaid?
      Answer question

      Question 4

      what is an HMO and a PPO?
      Answer question

      Question 5

      what is HIPAA and why is it important? And what is particularly the health insurance portability part?
      Answer question

      Question 6

      What is an example of a criticism that someone else has given you before in a work environment and how did you implement that into your life?
      Answer question

      Question 7

      what is the hardest thing you’ve ever had to learn?
      Answer question

      Question 8

      What is your ideal work environment?
      Answer question

      Question 9

      what do you know about this position?
      Answer question

      Application

      I applied online. I interviewed at Augusta Health in Oct 2022

      Interview

      It was fairly straightforward. They ask you problem solving questions and questions about your character. The hiring process can take a little bit if your former employer is hard to contact.

      Interview questions [1]

      Question 1

      How do you handle conflict within management
      Answer question