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      Atmos Energy

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      Customer Support Associate Interview

      21 Mar 2022
      Anonymous employee
      Dallas, TX

      Other Customer Support Associate interview reviews for Atmos Energy

      Customer Support Associate Interview

      12 Jan 2022
      Anonymous interview candidate
      No offer
      Neutral experience
      Difficult interview
      Accepted offer
      Neutral experience
      Average interview

      Application

      I applied online. I interviewed at Atmos Energy (Dallas, TX)

      Interview

      The interview process as a whole was very seamless. Apply on their website, HR will reach out to you via phone or email. Then HR will send you a listen & respond multiple choice assessment. Then you will be sent a link and record a virtual (non person) interview. Then finally you move on to the live interview with 2 or more managers. *ARRIVE 5 MINUTE EARLY*

      Interview questions [1]

      Question 1

      THEY WERE VERY LENGTHY QUESTIONS WITH LOTS OF PARTS TO THEM........BEHAVIORAL STYLE BUT LISTENING SKILLS ARE IMPORTANT...... { The questions below are paraphrased. } -Tell me about yourself? -Have you ever had a confrontation with a coworker> example of how you overcame? (I shared about a confrontation with a customer instead) -Why is it important to have confidence when working? -A time when your communication skills helped a situation? -A time when you overcame a challenge or developed a solution? -How important is it to be able to handle change>>when did you help someone do that? -When is it important to take a customers feelings into consideration>>and when should they come secondary? -Do you have any questions for us (Interviewer)?
      1 Answer
      4

      Application

      I applied online. The process took 1 week. I interviewed at Atmos Energy in Jan 2022

      Interview

      I wish I could’ve prepared a bit more for the interview. It was 2 people who interviewed me. I’ve never had behavioral questions for an interview. I was really nervous.

      Interview questions [1]

      Question 1

      Behavioral questions “tell me about a time “
      1 Answer