Initial chat through text asked a few questions and then a short phone call answering a few technical and customer service questions and then an offer letter sent a few days after
Interview questions [2]
Question 1
Describe a time when you experienced poor customer service, what made it poor?
I applied online. The process took 3 days. I interviewed at Asurion (San Jose, CA) in Apr 2022
Interview
quick,straightforward, with an offer at the end of the phone interview. Very nice experience overall. Answered my questions,including about pay and reimbursement, politely and without issue. Prompt emailing of further information after, and gave a very good overall description of the job on the phone.