Initially I was contacted to schedule a phone interview within the first few days of applying. The phone interview lasted approximately 30 minutes. The following week I was scheduled for an in person interview. Generally they have two managers in interviews. Both managers were quite friendly and easy to engage with. Questions involved general information about the company (company culture, history, industry) and the position being applied for as well as why I felt I was an ideal candidate for the job. I was asked interactive questions about past positions such as "Describe a time you had a negative interaction with a difficult customer and how did you handle it". Overall, the interview was both mentally stimulating and challenging. Ensure you research the company as well as the position you are interviewing for prior to the phone interview.

The communication from the HR team was prompt and clear. They provided all the necessary details about the interview format, schedule, and the topics I should prepare for. This helped me feel well-prepared and confident going into the interview.